Common questions
Frequently asked.
Quick, honest answers, no jargon. If your question isn't here, send us a message, pop into the shop, or call 0161 303 0769 for trade and contract enquiries.
Process
How long does reupholstery take?
Most domestic projects take two to four weeks from collection to delivery. Caravans usually run two to three weeks. Single dining chairs are often back within a week. We agree the timeline up front and stick to it.
Can you repair a single damaged restaurant booth seat rather than recovering the whole run?
Yes. If one booth or banquette section has split, sagged or burst at a seam we can repair or recover just that seat and colour-match the fabric to the rest of the run. We will tell you honestly when a single-seat repair will look right against the others and when a fuller recover is the better call.
Can you reupholster care-home and surgery seating without closing the waiting room?
Yes. We recover units a row at a time and rotate them through our Stalybridge workshop, so the waiting room or lounge never goes fully out of service. For larger care-home and NHS-estate contracts we phase the work across visits and schedule around clinical hours.
Do you repair tip-up seat mechanisms as well as recovering the seats?
Yes. Tip-up frames, hinges and gas struts are inspected and lubricated as part of every cinema and auditorium recovery. Worn or seized parts are flagged and quoted separately rather than buried in the line item, and where we have a frame match we source replacement mechanisms from the major auditorium-seat makers. We test the return action on every seat before sign-off.
Do you recover stadium seats, or do we need to buy new shells?
If the plastic shell and its bracket are sound we keep them and rebuild the padded insert: new combustion-modified foam, a contract vinyl or fabric that takes rain and pressure washing, and the fixing method matched to the shell. Send one seat off its bracket, or a clear photo of the underside, and the seat count. Cracked or brittle shells are cheaper to replace than repair, and we will tell you which is which before we quote.
Our joiner has already cut the boards. Can you just wrap them?
Yes, and it is a common way to do it. Drop off the cut MDF or ply, tell us the foam depth and the fabric, and we wrap each board with the fabric pulled and fixed on the back so the face is clean. Handed and shaped panels are fine. They are ready for you to collect and fit, with the fabric layout drawn first so the joins and any pattern land where they should across the wall.
Our joiner is building the bench. What do you need from us?
Ask your joiner to make boards that fit the seat exactly, then bring or send them to us. We foam and cover the boards so the cushion sits square in the bench without gaps. If the boards are not made yet, send the internal measurements of the seat and we make cushions to fit, with a lining underneath so they sit still. Either way, one photo of the bench and the sizes is enough to quote.
How thick should a bench or window seat cushion be?
For a bench you sit on for a meal, three inches of a firm, high-resilience foam is the usual answer; two inches is fine for a window seat that gets used for reading and looking out. Anything thinner bottoms out on the board. We cut the foam to the board or the measurements, add a wrap where you want a softer edge, and fit a zip so the cover comes off for cleaning.
Do you remove the old upholstery first?
Always. We strip every piece back to the frame, inspect the timber and webbing, replace foam where needed, and rebuild from the inside out.
Can you fix a wobbly or seized bar stool while you recover it?
Usually. Loose seat bolts, worn swivel plates and gas-lift stools that have sunk are common on stools that have done a few years in a bar or kitchen. We check the base when the seat comes off and quote the fix with the recover, or tell you if the base is beyond saving so you are not paying to cover a stool that will not stand up.
Do you upholster caravans, motorhomes and campervans?
Yes. Cushion sets, mattress covers, fixed bench seating, knee lifts, handmade buttons, rock-and-roll beds, buddy seats. We cut foam to shape and use durable, wipe-clean fabrics where needed.
Do you offer caravan upholstery near me?
Yes. Our workshop is in Stalybridge, Greater Manchester. We cover the North West for caravan, motorhome and campervan work. Most customers post photos and sizes for a written quote; we can collect cushions or visit for fixed seating. Request a quote or see areas we cover.
Can you replace or recover caravan cushions?
Yes, full cushion sets are our most common caravan job. We recover existing covers or template from the foam, replace tired foam with the right grade, and use wipe-clean or show-van fabrics as you prefer. See our caravan cushion project or foam cut to size if you only need new foam.
Do you supply Crib 5 fire-rated foam and fabric for pubs, restaurants and venues?
Yes. All hospitality, commercial and public-sector work uses combustion-modified foam and fabrics tested to BS 5852 Crib 5 (and Crib 7 where the spec requires it). We provide the test certificates with every quote and again when the job is signed off.
Can you work on film, TV and production sets under NDA?
Yes. We are a regular supplier for Amazon Prime Video, Netflix, HBO Max, Apple TV+ and Disney+ productions in the North West. We routinely sign NDAs and deliver camera-ready, durable seating and set pieces on schedule.
Can you recover fixed L-seating or banquettes inside a static caravan without removing them?
Yes. We regularly handle fixed seating. We can either recover the cushions in situ on a site visit, or template the shapes, build the new covers and high-resilience or dryfast foam in the workshop, and return to fit them. This is common on parks across Greater Manchester, Cheshire and Lancashire.
Do you do commercial and hospitality jobs?
Yes. Pubs, restaurants, cafes, hotels, offices, healthcare, retail, schools, colleges and universities. We work to fire safety regulations (Crib 5 where required) and around your trading hours.
Can you do antique restoration?
Yes. We can use traditional methods (hand-tied springs, horsehair, hessian) if a customer wants it and where the piece warrants it.
Pricing
How much does it cost to reupholster a sofa?
It depends on the size, the condition and the fabric. As a guide, a two-seater sofa in a mid-range fabric usually starts around £700 to £900 plus fabric and VAT, and a three-seater from around £900 to £1,100 plus fabric and VAT. Repairs (frame, springs, foam) are quoted separately. We give every customer a clear, itemised quote with no surprises.
Do I pay VAT on repairs to a riser recliner?
Not if the chair qualifies and so do you. A riser recliner (one whose seat lifts you to standing and lowers you back down) is equipment HMRC treats as designed for disabled people. Repairing or maintaining one for someone who is chronically sick or disabled can be zero-rated, and so can the foam and fabric that go into the repair. Adapting an ordinary chair to suit someone's condition, for example raising the seat height, can be zero-rated too. A recliner without the lift does not qualify, age on its own does not count, and chairs a care home buys for general use pay VAT as normal. Before we start, you (or a family member, carer or guardian signing for you) fill in HMRC's eligibility declaration. Tell us when you ask for a quote and we will say on the quote whether the job is zero-rated. HMRC's rules are in VAT Notice 701/7.
Do you take a deposit?
For most jobs we ask for a deposit on confirmation, with the balance due on delivery. Larger commercial and contract jobs are invoiced on agreed milestones.
Is it worth reupholstering an office task chair instead of replacing it?
Usually yes. A task-chair recover (seat pad and back panel) runs roughly a third of a like-for-like new chair, keeps the mechanism, gas strut and arms you already own, and means a whole floor matches again. We only advise replacing when the frame or mechanism is genuinely beyond economic repair.
How much does caravan upholstery cost?
As a guide: a single caravan cushion cover runs from around £50 plus foam, a full four-to-six-piece cushion set from £380 to £750 plus fabric and VAT, and VW rock-and-roll seat covers from £280 to £480 plus fabric and VAT. The final figure depends on cushion count, foam grade and the fabric you choose. Send photos and measurements for a free, no-obligation quote.
Can you quote in a way our club committee can sign off?
Yes. The written quote is itemised by seat type: the concert-room wall seating by the metre, the lounge chairs and bar stools each, and fabric, foam and any Crib 5 treatment as their own lines. That lets a committee do the worst room first and the rest next year without asking for a new price. We can lend fabric samples for the meeting, and for venue jobs we will come and look before the final figure, free of charge.
Do you offer free quotes?
Yes. Free, no-obligation quotes by phone, email, WhatsApp, in shop or, for larger jobs, on site. Unsure how it will look? Send photos of the piece, rough sizes, and the style or fabric you have in mind. We will send a written quote with example looks so you can decide with confidence. Looks are a guide (not a guarantee of exact fabric match); final finish is confirmed in the quote.
Fabric
Can I choose any fabric or leather?
You can choose from hundreds of fabrics and leathers in our Stalybridge showroom: Cristina Marrone, Rosemount Fabrics, Ross Fabrics, Sunbury Designs, Warwick, Wemyss, Agua, Futura Leathers, Crest Leather, Nene Valley Leathers and more. Prices run from about £15 per metre to around £120 per metre.
Can I supply my own fabric?
Yes. We're happy to use customer-supplied fabric. We'll calculate the exact metreage you need before you order (including pattern repeats) so you don't end up short. Note: we can't warrant fabric durability on covers we haven't supplied.
What antimicrobial and wipe-clean fabrics do you use for care homes and clinics?
We specify Agua and similar technical ranges: antimicrobial at the fibre level, fully wipe-clean and bleach-cleanable to standard infection-control dilutions, yet they look and feel like wool or linen rather than vinyl. For higher-soil areas we use medical-grade faux leathers. Every roll comes with the antimicrobial and fire data sheet for your compliance file.
Can you match our salon's brand colour on the chairs?
Usually, yes. Send a swatch, a brand colour reference or a photo of your fittings and we match from our contract vinyl and faux leather ranges, then post a sample or bring it to the salon before anything is cut. Black, white, grey and cream are stocked. Brand colours are normally available within a week. The vinyls we use for salons are chosen to take dye, bleach, peroxide and daily wipe-downs without marking.
Will garden cushions go mouldy or hold water?
Not if the foam and cover are chosen for outside. We use dryfast foam, an open-cell reticulated foam that drains rather than holding water, with a showerproof or solution-dyed outdoor fabric over it and a zip so the cover comes off for washing. Cushions still last longer if they go in a box or under cover over winter, and we will say so on the quote. Cushions on indoor foam in an outdoor fabric are the ones that go green.
Which outdoor fabric will not fade?
Solution-dyed acrylics and polyesters hold their colour in sun far better than printed fabrics, because the colour runs through the fibre rather than sitting on the surface. We stock outdoor ranges from our suppliers in plain and striped weaves, and can send samples so you can leave one on the patio for a fortnight before deciding. Darker, saturated colours show fading first; mid-tones and stripes hide it longest.
Logistics
Do you collect and deliver?
Yes. We collect and deliver across Greater Manchester for a small charge. The fee depends on distance and size; we'll confirm it in your quote.
Can you do caravan upholstery if I'm not near Manchester?
Yes, as long as you can drop off and collect. We do not post or courier work, and we do not ship finished work out. Customers drop off and collect at our Stalybridge workshop: you remove your cushions or covers, bring them in, and collect them when they are done, usually within a two-to-three-week turnaround. We cover the North West from Stalybridge. Send photos and measurements first and we will confirm the work and a drop-off date.
Can you reupholster our bar and pub seating without closing the venue?
In most cases, yes. We rotate fixed bench, booth and banquette sections through our Stalybridge workshop a part at a time, and recover loose bar stools and chairs in batches, so you never lose more than a small share of seating at once. For larger refits across Greater Manchester we phase the work around quiet days, closure windows or overnight slots agreed before we start.
Can you recover our clubhouse or stand seating without closing on a match day?
Yes. Send us the fixture list and any function bookings and we plan the work backwards from them. Loose chairs, stools and stadium seat shells go through the Stalybridge workshop in batches, so half the seating is always in place. Fixed runs in the members' bar are recovered in sections or in situ across quiet weekdays. A full stand is planned across the close season or a run of away fixtures.
How long will our salon chairs be out of action?
Most salon and barber work is planned around your closed days. We collect the pads or chairs after you close and refit them before you open where the job allows. Larger sets are done in halves so the floor keeps working. Tell us your opening days when you send the photos and we will give you a return date with the quote.
Can you collect a sofa from upstairs?
Yes, where access permits. Send us a photo of the doorway and any tight turns and we'll plan it before we arrive.
Where are you based?
Our shop and workshop are at 40–42 Grosvenor Street, Stalybridge, SK15 1RR. Open Monday to Friday 8:30am to 5pm and Saturday 10am to 2pm. Pop in or call 0161 303 0769.
Warranty
What guarantee do you offer?
Workmanship is guaranteed, with a two-year craftsmanship guarantee on production and contract work. Fabric durability is governed by the supplier's own rub-test rating; we'll explain that when you choose.
Are you fire-safety compliant?
Yes, At Valley Upholstery, all our domestic upholstery meets British Standards BS 5852/BS 7176 for fire safety, and we also supply combustion-modified foam where the use case requires it. The cigarette and match tests required for home upholstery (often BS 5852) are critical safety assessments for upholstery fabrics, designed to prevent fires by simulating common ignition sources. A smouldering cigarette must not cause ignition or smouldering, while a lit match (or equivalent flame) held for 20 seconds must not cause sustained flaming. These tests are essential for UK home safety compliance. Commercial upholstery fire safety - fabrics in the UK must adhere to strict regulations, primarily requiring BS 5852 Crib 5 testing for high-risk areas like offices, hotels, and restaurants. Common materials include treated polyester, wool blends, and vinyl, which are designed to withstand smouldering cigarettes and butane flames.
Unsure how it will look?
Send photos, rough sizes and the style or fabric you have in mind. We will send a free quote with example looks so you can decide with confidence, no obligation.